Every order is prepared with care and shipped within XXX business days. The moment it leaves us, you'll receive a confirmation email with tracking, so you always know where your VELE pieces are.
We're currently shipping within Israel as we launch, with more destinations - including the U.S. - opening as VELE grows.
Returns
A piece should fit right and feel right, or it isn't finished. We accept returns within 30 days of delivery - items unworn, unwashed, and returned in their original condition with tags attached.
To start a return, reach out through our Contact page with your order number, and we'll take it from there.
Exchanges
Need a different size or color? Contact us and we'll arrange an exchange, subject to availability.
Damaged or Incorrect Items
If something arrives damaged, or isn't what you ordered, tell us within 7 days of delivery and we'll make it right.